全面的眼科 & 验光诊所

What to know about your optometry visit

• 什么是验光师?

  验光师s are members of the UCSF Department of 眼科学 who perform routine and diagnostic eye exams. After completing an undergraduate degree, an optometrist attends a four-year graduate program focused on ocular health. 除了配眼镜, optometrists can diagnose and treat many eye diseases, 包括青光眼, 糖尿病性眼病和干眼症. If necessary, your optometrist will refer you to one of UCSF's ophthalmologists.

• How can I get help for an urgent eye concern?

  我们有24小时待命的十大赌博平台排行榜. 和分诊护士谈谈, please call (415) 353-2800 and press 1, or go to your nearest emergency department. If you have a life-threatening emergency, call 911.

• 眼科检查时应该带什么?

  Bring your glasses or contact lenses, including the labeled boxes and your previous prescription. If you're scheduled for a contact lens exam, wear your contacts. 否则，戴上眼镜. Also bring any previous medical records related to eye health and a list of medications you take.

• 我的预约要持续多久?

  Depending 在 tests you need, the eye exam can take one to three hours.

• 你能把我的眼睛放大吗?

  Dilation enlarges the pupils to give your optometrist a better view of the back of your eyes. It may be performed during your exam in order to fully assess your ocular health. Dilation may cause light sensitivity and blurry vision for up to 24 hours, though typically the side effects wear off in three to four hours. You may want to bring a driver with you.

• What kinds of insurance do you accept?

  We accept most medical insurance plans and VSP vision insurance. Please specify the purpose of your visit when scheduling. Vision and medical insurance cannot be used 在 same day. Glasses and contact lenses are typically not covered by medical insurance plans and may require an out-of-pocket fee.

• 计费是如何工作的??

  您可以用信用卡付账 MyChart. All insurance questions should be directed to the UCSF billing office. 请致电(866)433-4035.

• 什么是MyChart?

  MyChart is an online 门户网站 that allows you to communicate directly with UCSF care providers and staff. You can also use it to make appointments. 如果你没有账户, please request an activation code from our clinic's front desk and then set up your account on 加州大学旧金山分校健康的MyChart页面.

• How much will my glasses prescription cost?

  Not all insurance plans cover a prescription for glasses. If your insurance plan doesn't cover glasses, the prescription is a $75 out-of-pocket fee. Please verify coverage prior to your appointment to avoid unexpected bills.

• Can I get a contact lens prescription in the same visit?

  Regular eye exams don't include a contact lens prescription. Contact lens services have additional fees and may require multiple visits. When making an appointment, be sure to let us know that you need a contact lens exam. If you wear contact lenses already, please wear them to the exam and bring your boxes or prescription information.

• 你们卖眼镜或隐形眼镜吗?

  我们的 视力眼科诊所 在 诗人校园 销售眼镜和隐形眼镜. You can schedule an eye exam there as well. You don't need an appointment to shop, but you'll need one for the exam.

  的re's another optical shop 在 first floor of the Wayne and Gladys Valley Center for Vision in 使命湾, where our 全面的眼科 & 视光诊所位于. Both optical shops have the same hours.

  眼镜店营业时间:
  M / Tu / W / F，上午8:30.m. -中午及下午1时至5时.m.
  星期四下午1点到5点.m.

• What if I'm running late for my appointment?

  In order to respect the time of all our patients, we may not be able to accommodate those who check in late. If we can't accommodate you, our staff will help reschedule your visit. Please keep this in mind when planning your trip. Allow extra time for catching a bus or parking and walking to the clinic.

• Where are you located and how can I get there?

  We have more than one location where you can have an eye exam. (请看下面的地图.) Double-check your appointment location, so you come to the right place.

  For the 全面的眼科 & 验光诊所 使命湾，前往 Wayne and Gladys Valley Center for Vision 伊利诺斯街490号. 的re's a paid parking lot in front of the building. Public transit options include Muni lines 22, 48 and T-Third Street.

  如果你是来参观 视力眼科诊所 在我们的 帕纳萨斯高地校区, you'll find several paid parking options nearby. You can also take Muni lines 6, 43 or 66.

  预约眼科 伯克利门诊中心, public transportation options include BART to the Ashby station and various bus lines. If you come by car, you'll find us just off the Eastshore Freeway. 在大楼里停车是免费的.

• 我如何补开处方?

  Refills are best done at the time of your visit. If you need refills between visits, please use the MyChart patient 门户网站 or make a refill request by calling (415) 353-2800. Since prescription refills may take up to eight business days to complete, we advise patients to request refills as soon as they notice medications are running low. If your insurance company requires a prior authorization to pay for your prescription, please allow an additional 10 business days to process.

• 专业转诊是如何工作的?

  If you need specialty care, your optometrist will submit the referral 在 day of your visit. You should be contacted by the specialist's office within seven business days. If you don't hear from them, please call (415) 353-2800 to request an appointment.

• I have another question that's not answered here. 有人能帮忙吗??

  当然! You can ask non-urgent questions using the secure MyChart 门户网站. A member of our patient care team will reply. For urgent issues, call us at (415) 353-2800.